Charlotte Richards was a defense attorney at Richards and Wheeler, a high-end law firm in Beverly Hills. She was married to Elliot Richards and together they had multiple children. Charlotte was having an affair with Brad Wheeler, her partner at the firm.
Before she was murdered, she was working on a sensitive case with the FBI to bring Victor Perez's cartel down. The only other person at the firm who knew the details of the case was Liam Pickering. When Charlotte went to meet their informant, Marco Sanchez, at Hotel Gleam, Pickering murdered both of them with a screwdriver, trying to frame Jimmy the Carpenter (one of Perez's men who, unknown to Pickering, was already dead). Chloe and Lucifer investigated the case with Dan's and Ella's assistance.